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Wrong Username or Password?

Subscribe to Wrong Username or Password? 12 post(s), 9 voice(s)

 
Avatar warserver 1 post(s)

I installed Remobo about 3 days ago. It worked, but now I can`t sign in.
I`ve reseted password through the site and program, but I still can`t login.
I use Remobo 0.50.6 and Windows 7.

 
Avatar gee Administator 13 post(s)

Hello, what error are you receiving? Also, if you create a new account, does that help at all? Thanks and sorry for the issues!

 
Avatar nichodeamus 2 post(s)

I’m having the same problem. I JUST got done installing remobo about an hour ago. And when I installed it, I created a new account, which worked fine. But then I rebooted my computer and now it won’t let me log in with the account I just created.

The error message it gives me is this:
Cannot Sign In:
Wrong Username or Password for user
‘nichodeamus.remobo.com’

 
Avatar nichodeamus 2 post(s)

If this is an issue that can be solved QUICKLY, then that’s fine. But the thing is, RIGHT NOW me and a couple of my friends are looking for a replacement for hamachi, and we’ve got a list of other software to try. So if this is something that’s going to take freakin days just to get a reply about, much less solved, then I’m sure we’ll find something else to use instead.

 
Avatar boosuza 1 post(s)

My problem is exactly like the one that was presented by “warserver”.And my question goes along the lines of “nichodeamus”.
Is it worth waiting?Is it worth goin pro, as you keep asking me to?
And yes, in a very short period (2 or 3 days) I had to create a new account for the same location/computer.Appeared to work briefly and then failed again, showing the “wrong username or password” message.
Good luck to us all

 
Avatar jeffrey Administator 116 post(s)

To warserver, nichodaemus, and boosuza:

We’ve identified the problem you’ve experienced, and is in the process of fixing it up. This has nothing to do with whether you have a PRO account or not. It should be resolved in the next few hours. We’ll keep you posted.

 
Avatar gee Administator 13 post(s)

warserver, nichodeamus, and boosuza:

Your userID records have been restored in the system, and you should be able to login without problem now. Let us know if you have more issues.

 
Avatar sorridenti 1 post(s)

I’ve the same problem with my account. I can’t log in. (WRONG PASSWORD)

 
Avatar pbs__zdisabled 1 post(s)

This thing is garbage. I’ve tried installing it 4 times on 4 machines on 4 networks and it ALWAYS gives the wrong user/pass error.

DONE! > Peace >|

 
Avatar gkarpov1__zd... 1 post(s)

help me!
The error message it gives me is this:
Cannot Sign In:
Wrong Username or Password for user
‘gkarpov1.remobo.com’

 
Avatar jeffrey Administator 116 post(s)

@pbs & @gkarpov1:

The problem is now fixed at the Remobo backend registration server. Please try register new account again and you should be able to login without problem.

The root cause was that the registration server for new user account was not able to propagate the registration info into the login server. To maintain the consistency of user account info, all the accounts that has been affected by this problem has been reset, so you should be able to create accounts with the same login name again.

Let us know if there’s any issues.

 
Avatar pbs 1 post(s)

Ok, so I take back my garbage remark for the time being. I just logged in for the first time EVER using this product. Now I’ll give it a go and see how it does.

Thanks!



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