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Saturday, December 19th, 2009

Server Outage

Starting around 8pm Dec. 19th, 2009 PST, we’re experiencing some repeated server outage for a few hours.  The existing running client should no be affected, but the new login sessions may fail because of this server outage.   We’re working on the fix of the problem now; it may take a few hours before data on the servers are fully restored.   Sorry for the inconvenience.

Update I: The server clouds are up and running well, though the data restore process is still in progress.  This means the registration and login functions for all new users should be run ok, while some existing users may still experience login failure (username/password mismatch), because the restore processes haven’t recovered all of the data yet.  Hopefully the whole recovery process will be done in a few hours.   We’ll keep you posted.

Update II: All user data are restored now.  This means both new & existing users should be able to login ok now, and everything should be working.  If you still encounter problems, please notify us by email to “support (at) remobo (dot) com”, with your Remobo UserID and the log file, remobo.log.

Leave a comment » Filed under Uncategorized by Gee at 21:43.

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Tuesday, December 15th, 2009

Remobo v0.22 is Available Now

This is an optional upgrade from v0.20.*. The major changes are:
* better Linux support , with latest boost library of v1_41_0.
* multicast/broadcast support.
* misc. bug fixes; the major one was the fix of delay while displaying Login Window for v0.20.8 version on Windows.

Get v0.22.0 here

Leave a comment » Filed under Uncategorized by Jeffrey at 22:14.

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Tuesday, December 1st, 2009

Known Bug in v0.20.8 Windows version

A bug was recently discovered in v0.20.8 for Windows version that, in some cases, the Login Window is not shown long after the Remobo program is launched and the Splash screen displayed. It can take minutes to hours before the Login Window is shown on screen; during the time the Splash screen is gone and there’s no Remobo window on screen, although the Remobo.exe process is still running, based on the Task Manager’s Process List.

The bug is in our new event-processing logic, and it’s been fixed in the next releases of Remobo, v0.21.x, which is now under tests before official release. You can either request to be a Private-Alpha tester by emailing your Forum UserID to “tester (at) remobo (dot) com”, or downgrade to the previous version of v0.20.1:

Remobo v0.20.1 for Windows

Notice that this bug affects only windows version of v0.20.8.

Sorry for the problems. We’ll make public release of next version soon.

[Update]: this bug is now fixed in the v0.22.0 release.

Leave a comment » Filed under Uncategorized by Gee at 9:11.

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